Coachella Appliance Repair (we, us, or our) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website, coachellaappliancerepair.com, and how you can manage your privacy.
Information We Collect
We collect information directly from you when you voluntarily contact us by phone or fill out the call request form on our website. The types of information collected may include your name, phone number, email address, and any details provided in your message regarding service requests. Additionally, we collect non-personal browsing data through cookies or web beacons to enhance your user experience and analyze site traffic.
Usage of Information
The personal information you provide allows us and our partners to contact you via phone, email, or text for service-related purposes, as you have agreed. We use this information to fulfill service requests, communicate effectively with you, and improve our services. Non-personal browsing data is used to optimize the functionality and performance of our website.
Sharing of Information
Your personal information may be shared with our trusted partners strictly for operational and service needs, as authorized by you. These partners are bound by confidentiality obligations and are prohibited from using your information for any other purpose. We do not sell or rent your personal information to third parties.
Your Rights and Choices
By contacting us, whether by placing a call or submitting a service request form, you agree to our use of your information as described in this Privacy Policy. If you prefer not to be contacted or wish to withdraw your consent, you may opt-out by calling us at (760) 606-0407.
Limitation of Liability
Users of our website agree to waive their right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. In the event of any claims, maximum compensation is limited to $100. Users also agree to bear their own legal fees and expenses in resolving disputes.
Security of Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction. While we strive to ensure the security of your information, no security system is infallible, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page, with the updated date indicated at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at (760) 606-0407. We are committed to resolving any disputes promptly and professionally. Thank you for using Coachella Appliance Repair.